Posts about Digital Strategy
The best 2026 e-commerce marketing tech stack
TL;DR Stop collecting tools and start solving problems. Your e-commerce tech stack should answer specific questions: What's driving incremental revenue? Where should the next dollar go? What creative actually works? The essentials: market intelligence tools for directional trends (not vanity metrics), incrementality measurement to understand true channel impact, creative analysis platforms that work in minutes not hours, unified analytics beyond GA4, and the platforms you already use daily (Instagram, TikTok) as intelligence sources. Build for purpose, not popularity.
6 minute readCan AI create a (trustworthy) full marketing strategy?
TL;DR AI isn't ready to independently create full marketing strategies yet. While generative AI excels at facilitation (summarization, brainstorming, content polishing, and visualization), it falls short on the nuanced, expertise-driven work that defines strategic planning. The tools lack access to crucial first-party data, can't replicate human taste and judgment, and often produce generic outputs when asked to do too much. Right now, AI works best as a collaborative thought partner, accelerating existing processes rather than replacing human expertise. The key? Use AI for tactical support while keeping humans firmly in the decision-making seat.
5 minute readMost lead scoring sucks (here's how we fixed it)
TL;DR Most B2B companies are doing lead scoring wrong, relying on arbitrary point systems and outdated models that don't reflect actual buyer behavior. Real lead scoring requires clean data infrastructure, empirical validation, and regular updates. More importantly, it should never be prioritized over fundamentals like product-market fit, messaging, and creative. Lead scoring is an optimization layer, not a solution to broken marketing.
4 minute readYour ad data can't tell you everything about your audience
TL;DR Ad platform data gives you demographic snapshots and performance metrics, but it can't tell you the whole story about your audience. Marketing personas with overly specific details aren't practical for media buying, even if they help creative teams remember they're marketing to real humans. The real insight? Stop over-segmenting based on small data samples. Creative does the heavy lifting in audience targeting now, and your best-performing segments might actually be the least incremental. Focus on broader reach, use your first-party data wisely, and break down those silos between departments. Everyone needs to share what they know about your audience.
6 minute readAre marketing best practices helpful or lazy?
TL;DR Best practices in digital marketing aren't one-size-fits-all solutions. While foundational principles like testing and brand consistency matter, blindly following "best practices" can trap you in formulaic thinking. The key is understanding when to apply them, when to break them, and recognizing when someone's just trying to sell you something disguised as a best practice.
3 minute readYour 2025 guide to Black Friday/Cyber Monday performance marketing
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7 minute readWhat makes a good marketing audit?
TL;DR A proper audit has two components: performance marketing (finding wasted spend and scaling opportunities) and analytics foundation (ensuring your tracking setup is accurate). Focus on immediate wins like pausing zero-conversion keywords, implementing server-side tracking, and setting up automated alerts. Expect 5-15% variance between platforms—anything higher signals broken tracking. Document everything, audit quarterly, and prioritize fixes by ROI impact.
4 minute readBeyond attribution: understanding the incremental impact of your marketing
Originally published September 2023, updated July 2025 for relevancy TL;DR The world of marketing measurement is complex and traditional attribution methods often fail to share the whole story. We believe that incrementality is a more reliable determiner of revenue outcomes than many attribution models. Incrementality is all about measuring the real impact of our ads – the stuff that wouldn't have happened without them. We measure incrementality in two ways: experiments and testing media mix modeling To get started, we suggest running small experiments and begin building an understanding of how different media channels contribute to top-line revenue.
9 minute read